Lolajack Online Casino Terms and Conditions

Welcome to Lolajack Online Casino. By accessing or using our website at lolajack.com, you agree to be bound by these Terms and Conditions in their entirety. We strongly encourage you to read this document carefully before registering an account or placing any bets. At Lolajack Casino, we operate under the authority of Lumina Ltd, a company registered in the Seychelles, and we hold an Anjouan Gaming License No. ALSI-202411077-FI2. These terms govern the relationship between you and us as the operator of this platform.

1. General Provisions

At Lola Jack Casino, we provide online gaming and sports betting services to players across international markets including the United Kingdom, Canada, Australia, Finland, Norway, Poland, Spain, and many more regions. By creating an account with us, you confirm that you are at least 18 years of age and that online gambling is legal in your jurisdiction. We reserve the right to request proof of age at any time.

You must be of legal gambling age in your country of residence
You must provide accurate and truthful information during registration
You are solely responsible for ensuring gambling is permitted in your jurisdiction
You agree to use our platform for personal, non-commercial purposes only
Only one account per person, household, or IP address is permitted on our platform

2. Account Registration and Verification

When you register at Lolajack Casino, we require you to submit accurate personal information. To comply with our licensing obligations and anti-money laundering policies, we may ask you to complete identity verification (KYC) before processing any withdrawals. We reserve the right to suspend or permanently close accounts where false information has been provided.

2.1 KYC Documentation

As part of our verification process at Lola Jack, we may request the following documents:

Government-issued photo ID (passport, national ID, or driver's licence)
Proof of address (utility bill or bank statement dated within 3 months)
Payment method verification (copy of the card used or e-wallet screenshot)
Source of funds documentation where required by law

3. Deposits and Withdrawals

At Lolajack Online Casino, we support a wide range of payment methods including VISA, Mastercard, Skrill, Neteller, Revolut, MiFinity, bank transfers, and a comprehensive selection of cryptocurrencies including Bitcoin, Ethereum, Litecoin, USDT (TRC20/ERC20/BEP20), USDC, Cardano, Dogecoin, and XRP. Our minimum deposit starts from €10 for most methods.

3.1 Withdrawal Processing

We process withdrawal requests within up to 3 business days after the request is submitted, provided all verification checks are complete. Our financial department processes cashouts between 6 AM and 5 PM GMT, Monday to Friday. Any delays caused by third-party payment processors fall outside our responsibility.

3.2 Withdrawal Limits by VIP Tier

At Lolajack Casino, withdrawal limits are determined by your VIP tier status. Our tiered limits are structured as follows:

Ember Tier: €500 per day / €5,000 per month
Frost Tier: €500 per day / €5,000 per month
Glacier Tier: up to €1,000 per day / €10,000 per month
Blaze Tier: up to €1,500 per day / €15,000 per month
Supreme Tier: up to €2,000 per day / €20,000 per month

4. Bonuses and Promotions

At Lola Jack Casino, we offer a generous Welcome Package of 400% up to €15,000 plus 400 Free Spins across your first four deposits. Our lolajack bonus structure is as follows: 100% up to €2,000 on the 1st deposit with 150 FS, 100% up to €3,000 on the 2nd deposit with 50 FS, 50% up to €6,000 on the 3rd deposit with 50 FS, and 150% up to €4,000 on the 4th deposit with 150 FS. A minimum deposit of €20 applies to claim any part of this welcome package.

4.1 Wagering Requirements

All bonus funds awarded at Lolajack Online Casino are subject to a 20x wagering requirement (bonus plus deposit). Free spin winnings carry a 40x wagering requirement. You must complete all wagering within 10 days of bonus activation. During any active bonus period, the maximum permitted bet is €100 per spin or round.

4.2 Bonus Restrictions

Deposits via Neteller or Skrill do not qualify for any welcome bonus
Welcome bonuses must be claimed before any bets are placed with the qualifying deposit
Submitting a withdrawal request after bonus activation voids eligibility
Bonuses cannot be combined with other active promotions
The maximum cash-out from bonus funds is 10x the initial bonus amount
Cancelling an active bonus voids all associated bonus balance and winnings

4.3 Cryptocurrency Welcome Bonus

We also offer a dedicated Crypto Welcome Bonus of 400% up to 20,000 USDT plus 400 Free Spins for players depositing with accepted cryptocurrencies including USDT, Bitcoin, Litecoin, Ethereum, Ripple, and USD Coin. A minimum deposit of 100 USDT applies. The same wagering terms as the standard welcome package apply to this offer.

5. Loyalty and VIP Programme

Our Lolajack Casino VIP programme features five tiers: Ember, Frost, Glacier, Blaze, and Supreme, spanning 25 levels in total. As you progress through our programme, you unlock higher tier rewards, cashback percentages ranging from 1% at Glacier up to 15% at Supreme Level 25, personalised offers, a dedicated VIP manager, and significantly increased withdrawal limits. Points are earned through real-money gameplay and accumulate toward tier upgrades.

6. Responsible Gaming

At Lola Jack, we are fully committed to promoting safe and responsible gambling. We provide tools including deposit limits, session time reminders, self-exclusion options, and reality checks. If you feel your gambling habits are causing harm, we urge you to contact our 24/7 support team via live chat or by emailing support@lolajack.com. We cooperate with recognised responsible gambling organisations and may restrict or close your account if we identify signs of problem gambling.

7. Game Fairness and Software

We partner with over 30 leading software providers including Pragmatic Play, Evolution Gaming, Hacksaw Gaming, NetEnt, Microgaming, Play'n GO, Yggdrasil, Red Tiger, and many more. Our library features over 6,500 titles spanning slots, live casino, jackpot games, table games, sports betting, virtual sports, and game shows. All games are certified for fairness and operate using certified Random Number Generators (RNGs).

8. Prohibited Activities

We strictly prohibit the following conduct on our platform:

Creating multiple accounts to abuse bonus offers
Using automated software, bots, or artificial intelligence to interact with games
Colluding with other players to gain an unfair advantage
Any form of money laundering or fraudulent activity
Exploiting technical errors or software malfunctions
Providing false or misleading information during registration or verification

We reserve the right to void any winnings and permanently close accounts where prohibited conduct is detected.

9. Intellectual Property

All content published on our Lolajack Online Casino platform, including logos, graphics, game interfaces, and written materials, is protected by intellectual property law. You may not reproduce, distribute, or use our content without our express written permission.

10. Limitation of Liability

We provide our services on an "as available" basis. While we strive to maintain continuous uptime and optimal performance, we cannot be held liable for service interruptions caused by technical failures, third-party outages, or circumstances beyond our control. Our liability to you in connection with any single incident shall not exceed the total value of funds held in your account at the time of the incident.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable under our Anjouan Gaming Licence. If you have a complaint, we encourage you to contact our support team first at support@lolajack.com. We aim to resolve all disputes promptly and fairly. Should a dispute remain unresolved, it may be referred to the relevant regulatory authority as specified under our licensing terms.

12. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any material changes will be communicated to you via email or a prominent notice on our website. Continued use of our services following notification of changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

If you have any questions regarding these Terms and Conditions, please do not hesitate to reach out to our support team via 24/7 live chat or by emailing us at support@lolajack.com. We are here to help you every step of the way.

Content updated: July 21, 2026